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Business Studies NCERT Notes, Solutions and Extra Q & A (Class 11th & 12th)
11th 12th

Class 11th Chapters
1. Business, Trade And Commerce 2. Forms Of Business Organisation 3. Private, Public And Global Enterprises
4. Business Services 5. Emerging Modes Of Business 6. Social Responsibilities Of Business And Business Ethics
7. Formation Of A Company 8. Sources Of Business Finance 9. MSME And Business Entrepreneurship
10. Internal Trade 11. International Business

Content On This Page
Introduction and Historical Perspective of Business in India Concept and Characteristics of Business Comparison of Business, Profession, and Employment
Classification of Business Activities Objectives of Business Business Risk: Nature and Causes
Basic Factors for Starting a Business
NCERT Questions Solution



Chapter 1 Business, Trade And Commerce Notes, Solutions and Extra Q & A



Business is a fundamental economic activity focused on the regular production, procurement, and sale of goods and services with the primary aim of earning profit. It is broadly classified into two categories: Industry, which deals with the production and processing of goods, and Commerce. Commerce itself includes trade (the actual buying and selling) and auxiliaries to trade, which are essential support services like transport, banking, and warehousing that remove various hindrances in the exchange process, a concept deeply rooted in India's rich historical context of trade.

While profit is crucial for survival and growth, a modern business must pursue multiple objectives, including innovation, market standing, and social responsibility, to ensure long-term prosperity. Every business operates with an inherent element of risk, which is the possibility of loss arising from various uncertainties such as economic changes, natural calamities, and human factors. Successfully navigating these challenges is key, as profit is ultimately considered the reward for the entrepreneur's willingness to undertake and manage these risks.

Introduction and Historical Perspective of Business in India

All human beings, wherever they may be, require different types of goods and services to satisfy their needs and wants. Business, in its essence, is a major economic activity that is fundamentally concerned with the production, sale, and distribution of these goods and services to meet societal demands. While our lives are shaped by numerous institutions like schools, hospitals, and governments, business holds a central and pervasive influence on our daily existence. It is a broad and dynamic term that encompasses industry (the creation and processing of goods) and commerce (all activities that facilitate the exchange of those goods).

India's legacy in trade and commerce is ancient and illustrious, a history that played a pivotal role in its immense prosperity. This economic strength earned it the revered titles of ‘Swaran Bhoomi’ (Land of Gold) and ‘Swaran Deep’ (Golden Island) from global travellers and traders. Archaeological findings and historical texts confirm that trading was the very mainstay of the ancient Indian economy. This vibrant commerce was conducted through extensive and well-established land and water routes. The fabled Silk Route served as a crucial artery for overland trade, while robust maritime trade connected the subcontinent to distant lands across the seas. This intricate network fostered a highly favourable balance of trade, where the value of India's exports significantly exceeded that of its imports, leading to a massive influx of wealth.


Role of Indigenous Banking System

The immense wealth generated from trade spurred the development of a sophisticated and reliable indigenous banking system designed to finance these extensive trading activities. Alongside this, family-based workshops, known as karkhanas, emerged as vital components of economic life, specializing in various crafts and manufacturing. This financial ecosystem was crucial for channelizing surplus wealth into further investment, promoting expansion and development.

Hundi and Chitties

These were time-honoured financial instruments, akin to modern bills of exchange, used extensively for the transfer of money and for extending credit in trade. A Hundi, which literally means 'to collect', was a written document, typically in a vernacular language, that functioned as a contract warranting the payment of money. It was an unconditional promise or order and was negotiable, meaning it could be transferred to another party. The primary impetus for creating such instruments was to mitigate the severe risks of theft and robbery that traders faced when carrying large amounts of currency over long and perilous journeys, both by land and sea.

The development of these instruments and the emergence of credit transactions, loans, and advances significantly enhanced commercial operations. They provided manufacturers, traders, and merchants with the necessary additional capital for expansion and development. Over time, this system evolved, laying the groundwork for more formal institutions like commercial, industrial, and agricultural banks.

Type of Hundi Description
Dhani-jog Darshani A sight hundi payable to any person ('dhani') presenting it. There was no liability on the paying party regarding who received the payment. It was like a bearer cheque.
Sah-jog Darshani A sight hundi payable to a specific and respectable person ('Sah'). This carried liability for the paying party, ensuring the payment reached the right person.
Firman-jog Darshani A sight hundi made payable to a specific order, similar to an order cheque.
Dekhan-har Darshani A sight hundi payable to the presenter or bearer ('dekhan-har').
Dhani-jog Muddati A time-bound (usance) hundi payable to any person after a fixed term. No liability over who received the payment.
Firman-jog Muddati A time-bound hundi made payable to a specific order after a fixed term.
Jokhmi Muddati A documentary bill drawn against dispatched goods, usually by sea. It combined features of a bill of exchange and an insurance policy. If the goods were lost in transit ('jokhim'), the drawer or holder bore the loss, and the drawee was not liable to pay.

Major Trade Centres and Items in Ancient India

Ancient India was dotted with numerous bustling trade centres that were hubs of economic activity. The subcontinent was a treasure trove of valuable goods. Major exports included high-demand items like spices (pepper, cardamom), wheat, sugar, indigo, opium, fine cotton and silk textiles, live animals such as parrots, and animal products like pearls and ivory. In return, the major imports consisted mainly of horses (crucial for cavalry), other animal products, Chinese silks, linen, wine, gold, silver, tin, and copper.

Some of the most prominent trade centres were:


British Influence and Post-Independence Era

The British Era and Economic Transformation

The arrival and consolidation of the British Empire, through the East India Company, marked a turning point and led to a systematic drain of wealth. The Company used the revenues generated from the Indian provinces under its rule to purchase Indian raw materials, spices, and goods for export. This policy fundamentally altered the structure of the Indian economy, transforming it from a globally renowned exporter of high-value processed goods (like textiles) into a mere supplier of cheap raw materials and a captive market for British manufactured goods. This process led to the de-industrialization of India and a reversal of its historic economic fortunes.

Post-Independence Rebuilding and Liberalisation

After achieving independence in 1947, India embarked on the monumental task of rebuilding its economy. The government adopted a model of planned development and centralised economic planning, with a strong emphasis on public investment in basic and key industries. Modern industries, technological institutes, and ambitious space and nuclear programmes were established. However, the economy was beset by persistent challenges, including a lack of capital formation, a rapidly rising population, a weak financial system, and inadequate infrastructure. A severe balance of payment crisis in the late 1980s culminated in India agreeing to a policy of economic liberalisation in 1991. This landmark shift towards globalisation and free-market principles, along with recent initiatives like 'Make in India', 'Skill India', and 'Digital India', has positioned the country as one of the faster-growing economies in the world, aiming to reclaim its historic position in global trade.



Concept and Characteristics of Business

The term 'business' finds its origin in the word 'busy', signifying a state of being engaged. In a specific, economic context, business refers to an occupation in which individuals or organizations regularly engage in a set of activities related to the purchase, production, and/or sale of goods and services. The primary and overriding motive behind these activities is the earning of profits by satisfying human needs and wants.

To understand the place of business in society, it's essential to classify human activities. They can be broadly categorized into two distinct groups:


Characteristics of Business Activities

The fundamental characteristics that define an activity as a business are as follows:

An Economic Activity

Business is, first and foremost, an economic activity. This is because its core purpose is the creation and acquisition of wealth. It is undertaken with the objective of earning money or a livelihood, not for sentimental reasons like love, affection, or sympathy. This profit-seeking motive is what distinguishes a business from a hobby or a charitable act.

Production or Procurement of Goods and Services

Every business enterprise deals with goods or services. Before these can be offered to consumers, they must be either produced or procured. A business either manufactures the goods it deals in (e.g., a factory making cars) or procures them from producers to be sold further (e.g., a retailer buying shoes from a manufacturer to sell in their store).

Sale or Exchange of Goods and Services for Value

A crucial characteristic of business is the transfer or exchange of goods and services between a seller and a buyer for a price or 'value'. If goods are produced not for sale but for personal consumption, it does not qualify as a business activity. For example, cooking food at home for the family is not a business, but cooking the same food and selling it to others in a restaurant is a business. There must be a transaction involving at least two parties.

Dealings in Goods and Services on a Regular Basis

Business is not a one-time affair. It involves dealings in goods or services on a regular and recurring basis. A single transaction of purchase or sale does not constitute a business. For instance, if a person sells their old domestic television set, even at a profit, it is not considered a business activity. However, if that person starts buying and selling television sets regularly, either through a shop or from their residence, it will be regarded as a business.

Profit Earning Motive

The primary purpose and the driving force behind any business is to earn income in the form of profit. Profit is the excess of revenue over costs. No business can survive for long without generating profit. It is essential for the growth, expansion, and very survival of the enterprise. Therefore, businesspersons make all possible efforts to maximise profits, either by increasing their sales volume or by reducing their operational costs.

Uncertainty of Return

Uncertainty of return refers to the lack of knowledge regarding the exact amount of money that a business will earn in a given period. Every business invests capital with the objective of earning profit, but the future is unpredictable, and the actual profit earned may be more or less than expected. There is always a possibility of incurring losses, despite the best efforts and planning put into the business.

Element of Risk

Risk is the uncertainty associated with an exposure to loss. It is an inherent and unavoidable element of business, caused by unfavourable or unexpected events. Risks are related to various factors, such as:

While a business can take measures to minimise risks (like taking insurance), it can never completely eliminate them.



Comparison of Business, Profession, and Employment

As discussed, economic activities—those undertaken to earn a livelihood—can be divided into three major categories: Business, Profession, and Employment. While all three are sources of income, they differ significantly in their nature, requirements, and rewards. The key differences are outlined and explained below.


Detailed Comparison

Mode of Establishment

Business is established based on the entrepreneur's own decision, which may involve fulfilling certain legal formalities like company registration or obtaining a trade license. A Profession can only be started after obtaining membership in a respective professional body (e.g., the Medical Council of India for doctors) and receiving a certificate of practice. Employment begins upon receiving an appointment letter from an employer and signing a service agreement or contract.

Nature of Work

The core work in a Business is the provision of goods and services to the public. In a Profession, the individual renders personalised, expert services based on their specialized knowledge (e.g., a lawyer providing legal advice). In Employment, an individual performs the work assigned to them by their employer according to the terms of the service contract.

Qualification

For starting a Business, no minimum formal qualification is prescribed by law, though skills and experience are beneficial. A Profession requires a mandatory level of qualification, expertise, and training in a specific field as prescribed by the professional body. For Employment, the required qualifications and training are determined by the employer for each specific job role.

Reward or Return

The reward for a Business is the profit earned. For a Profession, the reward is a professional fee. For Employment, the return is a fixed salary or wages.

Capital Investment

Business typically requires significant capital investment, with the amount depending on the size and nature of the enterprise. A Profession requires limited capital, mainly for setting up an office or clinic. Employment requires no capital investment from the employee.

Risk

Business involves the highest level of risk, as profits are uncertain and irregular, and losses are possible. In a Profession, the fee is generally regular and certain, though some risk exists (e.g., a lawyer may not get enough cases). Employment involves little to no risk, as the pay is fixed and regular, and the employee is not responsible for business losses.

Transfer of Interest

A Business can be transferred or sold to another person with some formalities. In a Profession and Employment, transfer of interest is not possible, as both are based on the individual's specific skills and qualifications.

Code of Conduct

There is no single, prescribed code of conduct for all types of Business, though they must adhere to the law. A Profession is governed by a strict professional code of conduct laid down by its regulatory body, and violation can lead to suspension of practice. In Employment, the employee must follow the norms of behaviour and rules laid down by the employer in the service contract.

Examples

Examples of Business include a retail shop or a manufacturing factory. Examples of a Profession include legal, medical, and chartered accountancy services. Examples of Employment include jobs in banks, insurance companies, and government departments.

Basis Business Profession Employment
Mode of establishment Entrepreneur’s decision and other legal formalities, if necessary. Membership of a professional body and certificate of practice. Appointment letter and service agreement.
Nature of work Provision of goods and services to the public. Rendering of personalised, expert services. Performing work as per service contract or rules of service.
Qualification No minimum qualification is necessary. Qualifications, expertise and training in a specific field as prescribed by the professional body is a must. Qualification and training as prescribed by the employer.
Reward or return Profit earned. Professional fee. Salary or wages.
Capital investment Capital investment required as per size and nature of business. Limited capital needed for establishment. No capital required.
Risk Profits are uncertain and irregular; risk is present. Fee is generally regular and certain; some risk. Fixed and regular pay; no or little risk.
Transfer of interest Transfer possible with some formalities. Not possible. Not possible.
Code of conduct No code of conduct is prescribed. Professional code of conduct is to be followed. Norms of behaviour laid down by the employer are to be followed.
Example Shop, factory. Legal, medical profession, chartered accountancy. Jobs in banks, insurance companies, government departments.


Classification of Business Activities

All business activities can be systematically classified into two broad categories: industry and commerce. This classification helps in understanding the entire lifecycle of a product or service, from its creation to its final delivery to the consumer. Industry is primarily concerned with the production or processing of goods and materials, essentially creating the product. Commerce, on the other hand, includes all the activities that are necessary for facilitating the exchange of those goods and services, ensuring they reach the end-user.


Industry

Industry refers to all economic activities that are connected with the conversion of resources into useful goods. This process is often referred to as creating 'form utility' because it changes the form of raw materials into finished or semi-finished products. The term industry is generally used for activities where mechanical appliances and technical skills are paramount. It also includes activities like the breeding and raising of animals and the cultivation of plants. Industries can be divided into three main categories:

Primary Industries

These industries form the foundation of the economy and are concerned with activities related to nature. They involve the extraction and production of natural resources and the reproduction and development of living organisms. They are further divided as follows:

Secondary Industries

These industries take the raw materials extracted by the primary sector and process them into finished goods for final consumption or for further processing by other industrial units. For example, the mining of iron ore is a primary industry, but the manufacturing of steel from this ore is a secondary industry. Secondary industries are further divided as follows:

Tertiary Industries

These industries form the service sector of the economy. They are concerned with providing support services to primary and secondary industries, as well as to all activities relating to trade. They do not produce tangible goods but provide essential service facilities that facilitate the smooth flow of business. Included in this category are transport, banking, insurance, warehousing, communication, packaging, and advertising.


Commerce

Commerce represents the other major branch of business activity. It acts as the vital bridge between the producers (industry) and the consumers. Commerce includes two types of activities: trade (the actual buying and selling of goods) and auxiliaries to trade (all activities that assist or support trade). The primary function of commerce is to ensure the distribution of goods and services. In doing so, it removes various hindrances that arise during the process of exchange.


Auxiliaries to Trade (Aids to Trade)

These are the service activities that are essential for assisting trade and industry. They make buying and selling easier and more efficient. These activities are collectively known as services and are an integral part of commerce.



Objectives of Business

An objective is a desired end result that a business aims to achieve. Every business is directed towards the achievement of certain objectives. For a long time, it was generally believed that the sole objective of any business activity was to maximise profit. However, this view is now considered narrow and outdated. To survive and prosper in the long run in a dynamic society, a modern business enterprise must fulfil multiple objectives, including its social responsibilities. While profit remains a leading and essential objective, it is not the only one.

The importance of profit cannot be understated for several reasons:

However, an obsession with profit to the exclusion of all other considerations is dangerous. A business that neglects its responsibilities towards customers, employees, investors, and society at large may resort to malpractices like selling adulterated products or exploiting workers. Such actions will eventually lead to non-cooperation from society and the eventual decline of the business.


Multiple Objectives of Business

Since a business has to balance a number of needs and goals to satisfy its various stakeholders (owners, employees, customers, government, etc.), it must pursue multiple objectives. Setting objectives in key areas allows the business to analyse its own performance and take corrective steps. The main objectives of a modern business are:

Market Standing

Market standing refers to the position of an enterprise in the market relative to its competitors. A business must aim to build and maintain a strong competitive position. This involves providing high-quality products at reasonable prices, offering excellent customer service, and building a strong brand identity and goodwill to earn customer loyalty.

Innovation

Innovation is the introduction of new ideas, products, or methods in the way something is done or made. In a competitive world, a business cannot flourish without innovation. There are two main kinds of innovation: (i) innovation in products or services (offering new or improved products) and (ii) innovation in skills and operational activities (adopting new technologies or more efficient processes). Failure to innovate can make a business obsolete.

Productivity

Productivity is a measure of efficiency and is typically ascertained by comparing the value of the output with the value of the inputs. To ensure continuous survival and progress, every enterprise must aim for greater productivity through the best possible use of its available resources, including manpower, materials, machinery, and money. Higher productivity leads to lower costs and higher profits.

Physical and Financial Resources

Any business needs physical resources, like plants, machines, and offices, and financial resources, i.e., funds, to produce and supply goods and services. A key objective of a business is to acquire these resources according to its requirements and to use them efficiently and effectively. This includes ensuring proper maintenance of assets and effective management of funds.

Earning Profits

One of the most important objectives of any business is to earn a reasonable profit on the capital employed. Profitability, which refers to profit in relation to capital investment, is essential for the survival, growth, and expansion of the business. It is the fuel that drives the business enterprise and allows it to pursue its other objectives.

Social Responsibility

Social responsibility refers to the obligation of a business firm to contribute resources for solving social problems and to work in a socially desirable manner. A business uses society's resources and depends on society for its functioning. Therefore, it has a responsibility to give back to society. This includes producing safe products, avoiding pollution, providing fair wages, and engaging in ethical practices.



Business Risk: Nature and Causes

The term ‘business risk’ refers to the inherent possibility of a business incurring inadequate profits or even losses due to various uncertainties or unexpected events that are largely beyond its control. It is the chance that a company's financial performance will be lower than anticipated. For example, a decline in demand for a particular product due to a change in consumer tastes can lead to lower sales and reduced profits. Similarly, an unexpected increase in the price of raw materials can drive up production costs, squeezing profit margins.

Business risks can be broadly classified into two main types:


Nature of Business Risks

The nature of business risks can be understood through their key characteristics:

Risk is an Essential Part of Every Business

Risk is an inherent and unavoidable component of business. Every business, regardless of its size or nature, faces some level of risk. An entrepreneur invests capital and resources with an expectation of future returns, and the future is always uncertain. While a business can take steps to manage and minimise risk (e.g., through insurance, diversification, or strategic planning), it can never be completely eliminated.

Business Risks Arise Due to Uncertainties

The root of all business risk is uncertainty, which refers to the lack of knowledge about what is going to happen in the future. The inability to predict future events with absolute accuracy creates risk. These uncertainties can stem from various sources:

Degree of Risk Depends on the Nature and Size of Business

The amount of risk a business faces is determined largely by its nature and size.

Profit is the Reward for Risk Taking

‘No risk, no gain’ is an age-old principle that is central to business. An entrepreneur voluntarily undertakes risks with the expectation of earning a profit. Profit is thus the reward for assuming and managing risk. The greater the risk involved in a business venture, the higher the potential for profit must be to make the venture worthwhile. If there were no risk, there would be no potential for exceptional profit.


Causes of Business Risks

Business risks arise from a variety of causes, which can be classified as follows:

Natural Causes

These are causes related to natural phenomena over which human beings have little or no control. Natural calamities like floods, earthquakes, lightning, heavy rains, and famine can cause immense damage to property (buildings, machinery, stock) and lead to significant loss of income for a business.

Human Causes

These risks are related to the actions or inactions of people. Human causes include unexpected events such as:

Economic Causes

These risks are related to the economic environment and market forces. They include uncertainties relating to:

Other Causes

This category includes a variety of unforeseen events that do not fit neatly into the above categories. These can include:



Basic Factors for Starting a Business

The process of conceptualising, setting up, and running a new business enterprise is known as entrepreneurship. The individual who undertakes this process is called an entrepreneur, and the business unit that is created is the enterprise. Entrepreneurship is a vital driver of economic development; it not only creates self-employment for the entrepreneur but also generates employment opportunities for others and fosters innovation. Starting a business is not a spontaneous act but a deliberate and systematic process that is the outcome of the interaction between a person's vision and the surrounding business environment. It requires careful consideration of several fundamental factors.


Key Factors to Consider

An entrepreneur must carefully evaluate the following factors before launching their enterprise:

Selection of Type of Business

The very first decision is to determine the nature and type of business to be undertaken. The entrepreneur must decide which industry to enter (e.g., manufacturing, trading, or service). This decision will be influenced by factors like the level of competition, customer requirements in the market, potential for profit, and, crucially, the entrepreneur's own technical knowledge, skills, and interest in producing a particular product or service.

Size of Business

The size of the firm or scale of its operation is another critical decision. The entrepreneur must decide whether to set up a large-scale or small-scale enterprise. This decision is influenced by the entrepreneur's confidence in the potential demand for the product and their capacity to arrange the necessary capital. A large-scale operation may offer economies of scale but requires a massive investment and carries higher risk, while a small-scale operation is more flexible and less capital-intensive.

Location of Business Enterprise

Choosing the right location for the enterprise is a vital factor for success. A mistake in this regard can result in high costs of production, difficulty in procuring inputs, or problems in serving customers. Key considerations for choosing a location include the availability of raw materials and labour, access to reliable power supply, and the presence of essential services like banking, transportation, communication, and warehousing.

Financing the Proposition

Financing is concerned with providing the necessary capital for starting and running the business. Capital is the lifeblood of any enterprise. It is required for investment in:

The entrepreneur must plan the total capital required and identify the sources from which it will be raised (e.g., personal savings, bank loans, investors).

Physical Facilities

This factor involves planning for and acquiring the necessary physical facilities, including machines, equipment, buildings, and other supportive services. The decision regarding physical facilities will depend on the nature and size of the business, the production process, and the availability of funds. The entrepreneur must decide on the layout of the plant or office to ensure a smooth workflow.

Competent and Committed Workforce

No business can succeed without a competent and committed workforce. An entrepreneur cannot do everything themselves. They must identify the requirement for skilled and unskilled workers, as well as managerial staff. A proper plan must be made for the recruitment, selection, training, and motivation of employees to ensure they give their best performance and contribute to the achievement of organizational goals.

Tax Planning

In the modern business environment, tax planning has become essential. There are numerous tax laws (like GST, Income Tax) that influence almost every aspect of business operations. Tax planning involves understanding these tax laws in advance and structuring the business in a way that is compliant and legally minimises the tax liability. This is not about tax evasion but about efficient tax management.

Launching the Enterprise

After all the above decisions have been made, the entrepreneur can move to the final stage: the actual launching of the enterprise. This is the execution phase, which involves bringing together and mobilising all the planned resources (finance, materials, people), fulfilling the necessary legal formalities (like registration), starting the production process, and initiating the sales and marketing campaigns to bring the product or service to the customers.



NCERT Questions Solution



Short Answer Questions

Question 1. Why is business considered as economic activity?

Answer:

A business is considered an economic activity because its primary objective is to earn money or a livelihood by satisfying human needs. Any activity undertaken with a monetary or profit motive falls under the category of an economic activity.


Business involves the production, purchase, and sale of goods or the supply of services with the main aim of earning profit. It is not pursued out of love, sympathy, or any other sentimental reason, but to create wealth. Therefore, its fundamental purpose makes it an economic pursuit.

Question 2. How does business contribute to the economic development of a country?

Answer:

Business plays a crucial role in the economic development of a country like India in the following ways:

  • Generation of Employment: Businesses create jobs for a vast number of people, reducing unemployment and poverty. It provides employment opportunities in various sectors like banking, insurance, transport, and trade.

  • Contribution to GDP: Through the production of goods and services, businesses contribute significantly to the nation's Gross Domestic Product (GDP), which is a key indicator of economic health.

  • Innovation: Businesses invest in research and development (R&D) to create new products and improve existing ones. This innovation drives technological advancement and enhances productivity.

  • Utilization of Resources: Businesses make productive use of a country's scarce resources—like land, labour, and capital—to satisfy human wants.

  • Capital Formation: By reinvesting profits, businesses contribute to capital formation, which is essential for further economic growth and infrastructure development.

  • Improving Standard of Living: By making a variety of goods and services available, businesses help in improving the standard of living of the people.

Question 3. State the different types of economic activities.

Answer:

Economic activities are those activities that people undertake to earn a livelihood. In the Indian context, they are broadly classified into three categories:


1. Business: It refers to economic activities involving the production, purchase, or sale of goods and services with the primary objective of earning profit. Examples include running a factory, a retail shop, or a transport agency.


2. Profession: This includes activities that require specialized knowledge, skill, and training. Professionals render personalized, expert services to clients and are governed by a code of conduct set by a professional body. Examples include doctors, lawyers, and chartered accountants.


3. Employment: This is an occupation where an individual, known as an employee, works for another person or entity (the employer) and receives remuneration in the form of wages or salary in return. The employee acts under a contract and follows the rules set by the employer. Examples include a bank manager, a factory worker, or a government clerk.

Question 4. State the meaning of business.

Answer:

A business is an economic activity that involves the regular production or procurement and sale of goods and services with the primary objective of earning profit. It aims to satisfy the needs and wants of society.


In simple terms, it is an organized effort by an individual or a group of individuals to produce and sell, for a profit, the goods and services that satisfy society's needs. The term 'business' literally means 'the state of being busy' in activities concerned with the creation of wealth.

Question 5. How would you classify business activities?

Answer:

Business activities, from an Indian commerce perspective, are broadly classified into two main categories:


1. Industry: This category includes all activities concerned with the conversion of raw materials or resources into useful finished goods. It is related to the 'production' side of the business. Industries can be further classified into primary, secondary, and tertiary industries.


2. Commerce: This category includes all activities that are necessary to facilitate the exchange of goods and services from the producer to the final consumer. It is concerned with the 'distribution' side of the business. Commerce is further divided into Trade and Auxiliaries to Trade (aids to trade).

A flowchart showing the classification of business activities into Industry and Commerce. Industry is further divided into Primary, Secondary, and Tertiary. Commerce is divided into Trade and Auxiliaries to Trade.

Question 6. What are the various types of industries?

Answer:

Industries are broadly classified into three types based on the nature of their activity:


1. Primary Industry: This industry is concerned with the extraction and production of natural resources and the reproduction of living organisms. Examples include farming, mining, fishing, and forestry.


2. Secondary Industry: This industry uses the raw materials provided by the primary industry to produce finished goods. It is also known as the manufacturing and construction sector. Examples include a car manufacturing plant, a textile mill, or the construction of a dam.


3. Tertiary Industry: This industry is also known as the 'Service Industry'. It provides services that support the activities of primary and secondary industries and facilitate the smooth flow of trade. Examples include banking, insurance, transportation, warehousing, and advertising.

Question 7. Explain any two business activities which are auxiliaries to trade.

Answer:

Auxiliaries to trade, also known as 'aids to trade', are activities that support and facilitate the smooth conduct of trade. Two important auxiliaries are:


1. Transportation and Communication: Trade involves moving goods from the place of production to the place of consumption. Transportation (road, rail, air, sea) removes the hindrance of place by bridging the geographical distance between producers and consumers. Communication services (postal, telephone, internet) facilitate the exchange of information between traders, which is vital for placing orders, confirming deals, and making payments.


2. Banking and Finance: Businesses require funds to acquire assets, purchase raw materials, and meet other expenses. Banking removes the hindrance of finance by providing credit facilities, overdraft, and loans to businesses. Banks also facilitate payments between buyers and sellers through instruments like cheques, demand drafts, and online transfers, ensuring a smooth flow of transactions.

Question 8. What is the role of profit in business?

Answer:

Profit is the lifeblood of a business and plays a crucial role in its existence and growth. Its importance can be understood from the following points:

  • Reward for Risk-Taking: Profit is the financial reward for the entrepreneurs who invest their capital and bear the risks associated with the business.

  • Source of Finance for Growth: A business needs funds for expansion and diversification. Retained profit is a key source of internal finance that can be reinvested in the business to fund growth activities.

  • Indicator of Success: The profitability of a business is a measure of its efficiency and success. Consistent profits build the reputation of the enterprise and make it attractive to investors and lenders.

  • Means of Survival: A business cannot survive for long without earning a profit. Profits help a business to cover its costs and provide a cushion against future uncertainties and losses.

Question 9. What is meant by business risk?

Answer:

Business risk refers to the possibility of a company incurring inadequate profits or even losses due to uncertainties or unexpected events. It is the exposure a company has to factors that could lower its profits or cause it to fail.


Every business operates in an uncertain environment, and these uncertainties can lead to unfavorable outcomes. For instance, a sudden change in consumer tastes, increased competition, or a change in government policy can adversely affect a business's earnings. Risk is an inherent and essential part of any business.

Question 10. State the causes of risks involved in business?

Answer:

The causes of business risks can be broadly categorized as follows:

  • Natural Causes: These are risks arising from natural calamities over which humans have little to no control. Examples include floods, earthquakes, famines, and droughts.

  • Human Causes: These risks are a result of human actions or inactions. They include employee dishonesty or negligence, strikes, lockouts, riots, and mismanagement.

  • Economic Causes: These relate to uncertainties in the market and economy. Examples include changes in demand for a product, fluctuations in prices, increased competition, and changes in technology or interest rates.

  • Other Causes: This category includes unforeseen events like political disturbances, mechanical failures (like the bursting of a boiler), and fluctuations in currency exchange rates.

Long Answer Questions

Question 1. Discuss the development of indigenous banking system in Indian subcontinent.

Answer:

The indigenous banking system in the Indian subcontinent has a rich and ancient history, predating modern Western banking. It played a pivotal role in financing trade and commerce for centuries.


Key Players in the Indigenous System:

The system was dominated by private firms or individuals who acted as bankers. They were known by various names in different parts of the country, such as:

  • Seths and Sahukars in Northern India.
  • Mahajans in Western India.
  • Chettiars (especially the Nattukottai Chettiars) in Southern India.

These bankers performed essential banking functions like accepting deposits and lending money. They were crucial in financing internal and foreign trade through their credit networks.


Financial Instruments - The Hundi:

A central feature of the indigenous banking system was the use of financial instruments, the most important of which was the Hundi. A Hundi is a credit instrument, similar to a bill of exchange, that was developed and used in India for trade and credit transactions.

Key features of Hundis:

  • They were used for transferring money from one place to another.
  • They served as credit instruments for borrowing money.
  • They facilitated trade by allowing merchants to buy goods on credit.
  • Types of Hundis included 'Darshani' (sight) and 'Muddati' (usance) hundis.

The Hundi system was so well-developed that it had its own informal market rates and was widely accepted, reflecting a high degree of trust and sophistication in the financial system.


Decline and Legacy:

With the rise of the British and the establishment of modern commercial banks in the 19th and 20th centuries, the influence of the indigenous banking system began to decline. However, it did not disappear entirely. Even today, informal credit systems, inspired by these traditional practices, operate in many parts of India, especially in rural areas, co-existing with the formal banking sector.

Question 2. Define business. Describe its important characteristics.

Answer:

Definition of Business

Business can be defined as an economic activity involving the continuous and regular production or procurement and sale of goods and services with the objective of earning profits by satisfying human needs. It encompasses all commercial, industrial, and professional activities aimed at creating wealth.


Important Characteristics of Business

The essential characteristics or features of a business are as follows:

1. An Economic Activity: Business is fundamentally an economic activity because it is undertaken with the primary aim of earning money or a livelihood, not for psychological satisfaction or out of love or affection.

2. Production or Procurement of Goods and Services: A business either manufactures the goods it deals in or procures them from producers to sell to consumers. Goods can be consumer goods (like bread, butter) or capital goods (like machinery), while services are intangible, such as transportation or banking.

3. Sale or Exchange of Goods and Services: Business involves the transfer or exchange of goods and services for a price. If goods are produced for self-consumption, it cannot be considered a business activity. There must be a sale to a customer.

4. Dealings in Goods and Services on a Regular Basis: Business is a continuous process. A single transaction of sale or purchase does not constitute a business. For an activity to be considered a business, it must be carried out regularly.

5. Profit Earning Motive: The primary purpose of any business is to earn profits. Profit is essential for the survival, growth, and expansion of the business. It acts as a reward for the risk undertaken by the entrepreneur.

6. Uncertainty of Return: While the objective is to earn profit, there is always an element of uncertainty regarding the amount of profit. The possibility of incurring losses is always present, and no business can be certain about its future income.

7. Element of Risk: Risk is the uncertainty associated with an exposure to loss. It is an inherent characteristic of business, caused by unforeseen events like changes in consumer preferences, natural calamities, strikes, etc. No business can completely eliminate risk.

Question 3. Compare business with profession and employment.

Answer:

Business, Profession, and Employment are the three main types of economic activities, but they differ from each other on several grounds. The following table provides a detailed comparison:

Basis of Distinction Business Profession Employment
Mode of Establishment Starts with the entrepreneur's decision and some legal formalities if required. Requires a certificate of practice and membership of a professional body (e.g., ICAI, Bar Council). Commences on receiving an appointment letter and entering into a service agreement.
Nature of Work Provision of goods and services to the public. Rendering of personalized, expert services. Performing tasks as assigned by the employer according to the contract of service.
Qualification No minimum qualification is mandatory. Specialized knowledge, training, and professional qualification are essential. Qualification and training as prescribed by the employer are required.
Reward or Return Profit earned. Professional Fee. Salary or Wages.
Capital Investment Capital is required, depending on the size and nature of the business. Limited capital is needed for establishing an office or chamber. No capital investment is required from the employee.
Risk Profits are uncertain and irregular; a high degree of risk is involved. The fee is generally regular; there is a low level of risk. There is a fixed and regular pay; hence, there is no risk.
Code of Conduct No prescribed code of conduct, though businesses are expected to follow ethical practices. A strict code of conduct prescribed by the respective professional body must be followed. The terms and conditions of the service contract laid down by the employer act as the code of conduct.
Transfer of Interest Transfer of ownership is possible with some formalities. Not possible, as it is based on personal skill. Not possible.

Question 4. Define Industry. Explain various types of industries giving examples.

Answer:

Definition of Industry

Industry refers to the part of business activity that is concerned with the production, processing, or manufacturing of goods. It involves the extraction of raw materials and their conversion into finished, useful products. The entities engaged in these activities are called industrial enterprises.


Types of Industries

Industries can be broadly classified into three categories:

1. Primary Industries: These industries are engaged in the extraction and production of natural resources and the reproduction and development of living organisms. They form the base for other industries. Primary industries are further divided into:

  • Extractive Industries: These industries extract or draw out products from natural sources like the earth, sea, and air. Examples include mining (for coal, iron ore), farming, lumbering, and fishing.
  • Genetic Industries: These industries are engaged in the breeding of plants and animals for their use in further reproduction. Examples include cattle breeding farms, poultry farms, and plant nurseries.

2. Secondary Industries: These industries use the materials extracted by the primary industries as their raw materials and process them into finished goods. They are also known as manufacturing industries. They are further divided into:

  • Manufacturing Industries: They are engaged in producing goods through the processing of raw materials. Examples: a textile mill converting cotton into cloth, or a sugar factory converting sugarcane into sugar.
  • Construction Industries: These industries are involved in the construction of buildings, dams, bridges, roads, etc. They use products from manufacturing industries like cement, iron, and steel.

3. Tertiary Industries: Also known as the Service Industry, this sector is concerned with providing services that support the primary and secondary industries and facilitate the smooth flow of business activities. Examples include:

  • Transport: Facilitates the movement of raw materials and finished goods.
  • Banking: Provides financial services.
  • Insurance: Provides coverage against various business risks.
  • Warehousing: Provides storage facilities for goods.
  • Advertising: Helps in promoting goods and services.

Question 5. Describe the activities relating to commerce.

Answer:

Commerce includes all those activities which are concerned with the removal of hindrances in the process of exchange of goods and services. It provides the necessary link between producers and consumers. The activities relating to commerce can be classified into two broad categories:


1. Trade

Trade is the central component of commerce. It simply means the buying and selling of goods and services with the objective of earning a profit. Trade can be classified into:

  • Internal Trade: This involves buying and selling within the geographical boundaries of a country.

    • Wholesale Trade: Buying in large quantities from producers and selling in smaller lots to retailers.
    • Retail Trade: Buying from wholesalers and selling directly to the ultimate consumers.

  • External Trade: This involves trade between two or more countries.

    • Import Trade: Purchasing goods from a foreign country.
    • Export Trade: Selling goods to a foreign country.
    • Entrepot Trade: Importing goods for the purpose of exporting them to another country.


2. Auxiliaries to Trade (Aids to Trade)

These are the activities that assist trade and help in overcoming various hindrances. Key auxiliaries include:

  • Transportation and Communication: Removes the hindrance of place by moving goods and facilitating the exchange of information.

  • Banking and Finance: Removes the hindrance of finance by providing funds and payment facilities.

  • Insurance: Removes the hindrance of risk by providing coverage against loss or damage to goods due to theft, fire, accidents, etc.

  • Warehousing: Removes the hindrance of time by providing storage for goods until they are demanded in the market.

  • Advertising and Publicity: Removes the hindrance of information by making consumers aware of the products and their features, thereby creating demand.

Question 6. Explain any five objectives of business.

Answer:

While profit-making is a primary objective, a business must have several other objectives to survive and prosper in the long run. Business objectives can be classified into various categories. Here are five key objectives:


1. Economic Objective: Earning Profits

This is the foremost objective of any business. Profit is the surplus of revenue over costs. It is essential for the survival of the business, for its growth and expansion, and as a reward for the risk undertaken by the entrepreneur. A business needs to earn reasonable profits to remain viable.


2. Economic Objective: Market Standing

Market standing refers to the position of an enterprise in relation to its competitors. A business aims to gain a strong standing in the market by offering competitive products and satisfying its customers. A strong market share ensures that the business can withstand competitive pressures and grow.


3. Economic Objective: Innovation

Innovation means introducing new ideas, products, or methods of production and distribution. In today's competitive world, a business must innovate to improve its products, reduce costs, and satisfy the changing needs of customers. A business that fails to innovate will be left behind by its competitors.


4. Social Objective: Supply of Quality Goods and Services at Fair Prices

A business has a responsibility towards society. One of the key social objectives is to provide quality products and services to customers at reasonable prices. Engaging in practices like adulteration, hoarding, or overcharging damages the reputation of the business and is detrimental to social welfare.


5. Human Objective: Welfare of Employees

Employees are a valuable asset to any organization. A key human or individual objective of a business is to look after the welfare of its employees. This includes providing fair wages and salaries, good working conditions, opportunities for training and development, and other benefits. A satisfied workforce is more productive and contributes positively to the business's success.

Question 7. Explain the concept of business risk and its causes.

Answer:

Concept of Business Risk

The term 'business risk' refers to the possibility of a business incurring inadequate profits or even losses arising out of uncertainties and unexpected events. Risk is the chance of a financial loss. It is an inherent feature of every business because the future is uncertain. These risks are beyond the direct control of the business and can threaten its ability to achieve its financial goals.

The nature of business risk is that it arises due to uncertainties, is an essential part of business, the degree of risk varies with the nature and size of the business, and profit is the reward for bearing this risk.


Causes of Business Risk

The main causes of business risk are as follows:

1. Natural Causes: These are risks that arise from natural phenomena and are beyond human control. They can lead to heavy losses of life, property, and income in a business. Examples include floods, earthquakes, heavy rains, famine, and other natural calamities.

2. Human Causes: These risks are associated with the actions of people. They can arise from the carelessness or dishonesty of employees, such as theft, embezzlement, or misappropriation of cash. They also include events like strikes, riots, lockouts by workers, and mismanagement which can cause significant financial harm to a business.

3. Economic Causes: These relate to uncertainties in the economy and the market. They include:

  • Fluctuations in demand and prices.
  • Increased competition from other firms.
  • Changes in technology that may render existing products obsolete.
  • Changes in economic policies like taxation or interest rates.

4. Physical and Other Causes: This includes risks that may lead to the damage or destruction of assets. Examples are mechanical failures like the bursting of a boiler, damage to machinery, or accidents like a fire. Other causes can be political disturbances or fluctuations in international currency rates that impact business operations.

Question 8. What factors are to be considered while starting a business? Explain.

Answer:

Starting a business is a complex decision that requires careful planning and consideration of several factors to ensure its success. The key factors to be considered are:


1. Selection of Line of Business: The first step is to decide the nature and type of business to be started. This decision is influenced by the entrepreneur's interest, skills, and the amount of profit expected in a particular line.


2. Size of the Firm: The entrepreneur must decide whether to set up a large-scale or a small-scale business. This decision depends on the potential demand for the product and the amount of capital the entrepreneur can arrange.


3. Choice of Form of Ownership: The business can be set up as a sole proprietorship, partnership, or a company. This choice depends on factors like capital requirement, liability of owners, legal formalities, and continuity of the business.


4. Location of Business Enterprise: The location is a critical factor that affects the cost and availability of inputs. It should be chosen based on the proximity to raw materials and markets, availability of labour, and transportation and banking facilities.


5. Financing the Proposition: The entrepreneur must analyze the total capital required to start and run the business. This includes requirements for fixed assets (like land, machinery) and working capital (for day-to-day expenses). The sources from which this capital will be raised (owner's funds vs. borrowed funds) must be determined.


6. Physical Facilities: This involves deciding about the physical resources required, such as machinery, equipment, buildings, and other infrastructure. The decision depends on the nature and size of the business.


7. Plant Layout: Once the physical facilities are acquired, the entrepreneur should draw up a layout plan showing the arrangement of these facilities. A good layout helps in ensuring a smooth workflow and operational efficiency.


8. Competent and Committed Workforce: A business needs a skilled and committed workforce to perform its activities. The entrepreneur must plan the human resource requirement and the process for recruitment, selection, and training of employees.


9. Tax Planning: In India, there are a number of tax laws that affect a business. The entrepreneur must have a good understanding of these laws and plan the business structure and operations to manage tax liability effectively.


10. Launching the Enterprise: After planning the above factors, the entrepreneur can launch the business, which involves commencing production or operations and initiating promotional activities to sell the product or service.